Getting started
Set up access, create a workspace, and learn the app shell.
Use this guide when you are opening OppenMailer for the first time, joining a workspace by invite, or handing the platform to a new operator.
- Goal
- Get signed in, land inside the right workspace, and understand the main operating surfaces.
- Best for
- Workspace owners, invited teammates, and anyone onboarding a fresh account.
- Outcome
- A working workspace context and a clear first-run sequence for the rest of the app.
Section 1
Account access
Create or recover access before you try to configure sending infrastructure.
Surfaces
Sign up · Login · Forgot password · Invite acceptance
How to use it
- 01Use Sign up for a brand-new account, or accept an invite link when another workspace owner has already added you.
- 02If you cannot get back in, use Forgot password first instead of creating a second account with the same email.
- 03After sign-in, confirm that your display name and workspace access look correct before you start operational setup.
Operator notes
- OppenMailer is workspace-scoped. Your account can belong to multiple workspaces, but each workspace keeps its own settings, lists, templates, providers, and limits.
- If you are invited into an existing workspace, start there instead of creating a duplicate workspace for the same team.
Section 2
Create or join a workspace
Workspaces are the operating boundary for your team and sending rail.
Surfaces
Workspace switcher · Create workspace · Invite acceptance
How to use it
- 01Create one workspace per team, brand, or sending operation that should stay isolated from others.
- 02If you already belong to more than one workspace, use the workspace switcher in the shell to move deliberately between them.
- 03Keep naming simple and specific so operators can tell production, testing, or client workspaces apart immediately.
Operator notes
- Most app state is intentionally not shared between workspaces.
- If something seems missing after a switch, first confirm you are still inside the intended workspace context.
Section 3
Learn the shell
The shell is split into build, operate, observe, and configure surfaces.
Surfaces
Overview · Lists · Templates · Compose · Campaigns · Reports · Notifications · Settings
How to use it
- 01Use Overview for the high-level pulse of the workspace: queue status, provider health, imports, and recent activity.
- 02Use Lists and Templates to prepare the inputs a campaign needs before you open Compose.
- 03Use Campaigns, Reports, Inbox, and Notifications after launch to operate the live system.
Operator notes
- The sidebar can be collapsed on desktop if you need more room while working in denser screens like Templates or Reports.
- Notifications are workspace-specific, so the bell and the Notifications page only show events for the currently selected workspace.
Section 4
Recommended first-run sequence
Set up the rail before you start writing campaigns.
Surfaces
Settings · Lists · Templates · Compose
How to use it
- 01Open Settings first and connect the provider, domain, sender identity, reply routing, and any warmup prerequisites you need.
- 02Import or create at least one audience in Lists so your campaign has a real target.
- 03Build at least one reusable template before opening Compose, especially if you need repeat sends or PDF attachments.
- 04Open Compose last, map the audience and template, then save or launch from there.
Operator notes
- Trying to launch before the delivery rail is ready usually creates avoidable pauses or setup churn later in Campaigns.